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Title: Quality Management - eBooks and textbooks from
Authors: Knowles, Graeme
Keywords: Quality management
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Issue Date: 2011
Citation: 1st edition
Abstract: Quality Management thinking has influenced a revolution in the way organizations are managed over the past few decades. Ideas such as customer focus, ethical management, continuous improvement, Six Sigma, leadership and organizational learning have all been impacted by – and in some cases developed from - this important field. This study guide provides a coherent view of the underlying principles quality management, and how these relate to practical application in a range of organizations.
Description: 192 Pages
ISBN: 9788776818753
Appears in Collections:Management (

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