Please use this identifier to cite or link to this item:
http://thuvienso.bvu.edu.vn/handle/TVDHBRVT/14488| Title: | Quality Customer Service: How to win with the customer |
| Authors: | Martin, William B. |
| Keywords: | Custummer Service |
| Issue Date: | 2001 |
| Citation: | Fourth Edition |
| URI: | http://thuvienso.bvu.edu.vn/handle/TVDHBRVT/14488 |
| ISSN: | 1 56052 599 1 |
| Appears in Collections: | Quản trị Marketing và tổ chức sự kiện |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Quality-Custummer-Service .pdf | 1,45 MB | Adobe PDF | Sign in to read |
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