Please use this identifier to cite or link to this item: http://thuvienso.bvu.edu.vn/handle/TVDHBRVT/14488
Title: Quality Customer Service: How to win with the customer
Authors: Martin, William B.
Keywords: Custummer Service
Issue Date: 2001
Citation: Fourth Edition
URI: http://thuvienso.bvu.edu.vn/handle/TVDHBRVT/14488
ISSN: 1 56052 599 1
Appears in Collections:Quản trị Marketing và tổ chức sự kiện

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